PRIVACY POLICY

VibeFlow Digital AI

Website: vibeflowdigital.com

Contact: sky@vibeflowdigital.com | 727-593-4727

Effective Date: April 15, 2025

VibeFlow Digital AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit vibeflowdigital.com (the "Site"), how we use it, who we share it with, and what steps we take to keep it secure. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly

Name and email address when you submit our contact form or subscribe to our newsletter
Phone number if provided voluntarily through our contact form
Project details, brand assets, or other information you share when inquiring about our services
Payment information processed through our third-party payment processor (Stripe) when purchasing a service

Information Collected Automatically

IP address and general location data
Browser type and operating system
Pages visited, time spent on pages, and referring URLs
Device type and screen resolution
Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and communicate with you about your project
Process payments and deliver purchased services
Send newsletters or marketing updates (only if you have opted in)
Improve our website, services, and user experience
Comply with legal obligations
Prevent fraud and protect the security of our Site

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Disclosure of Your Information

We may share your information with the following parties:

Service Providers: Third-party vendors who assist in operating our Site and delivering services, including Stripe (payment processing), Wix (website hosting and contact forms), and email service providers. These parties are contractually obligated to protect your information and may not use it for any other purpose.
Legal Compliance: We may disclose your information when required by law, court order, or government authority, or to protect the rights, property, or safety of VibeFlow Digital AI, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Method of Disclosure

Information is shared electronically through secure, encrypted connections. When we engage third-party service providers, data is transmitted via their secure APIs and platforms. We do not share personal information via physical mail, fax, or unencrypted channels. All third-party providers we use are required to maintain appropriate data security standards.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience and analyze traffic. These include:

Essential Cookies: Required for the Site to function properly.
Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Wix Analytics).
Marketing Cookies: Used to deliver relevant content and track the effectiveness of our outreach.

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the Site.

6. Security Practices

We take the security of your information seriously. Our practices include:

SSL/TLS encryption on all pages of vibeflowdigital.com (HTTPS)
Payment information is processed exclusively through Stripe, which is PCI-DSS compliant. We do not store credit card numbers or payment details on our servers.
Access to personal information is restricted to authorized personnel only
Regular review of our data collection and storage practices
Use of Wix's secure hosting infrastructure, which includes built-in DDoS protection and security monitoring

While we take reasonable measures to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Contact form submissions are retained for up to 24 months. Newsletter subscribers are retained until they opt out. Payment records are retained as required by applicable law and Stripe's data retention policies.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal requirements
Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
Request that we stop processing your information in certain circumstances

To exercise any of these rights, contact us at sky@vibeflowdigital.com or 727-593-4727.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: